PRIVACY POLICY

As of June 2026

1. Responsible person

The entity responsible for data processing on this website is:

Franksmann Fjord & Fjell
Fantoftvegen 14
5072 Bergen
Norway

Telephone: +47 486 67 130

2. General Information

The protection of your personal data is important to us. We process personal data exclusively in accordance with applicable data protection regulations, in particular Norwegian data protection regulations.

3. Collection and storage of personal data when visiting the website

When you access our website, information is automatically collected by the hosting provider. This includes, in particular:

IP address
Date and time of access
Browser type and browser version
operating system
Referrer URL
Name of the page accessed
amount of data transferred

This data is used for the technical provision, security and stability of the website.

4. Hosting by Wix

This website is powered by Wix.com.

Provider:

Wix.com Ltd.
40 Namal Tel Aviv St.
Tel Aviv 6350671
Israel

Wix stores data on servers in various countries, including within the European Union, Israel and, where applicable, the USA.

Israel has an adequacy decision from the European Commission. Where data is transferred to other third countries, this is done on the basis of appropriate safeguards in accordance with Articles 44 et seq. of the GDPR.

For more information, please see Wix's privacy policy.

5. Making contact

When you contact us via contact form or email, the data you provide will be processed.

This includes in particular:

name
E-mail address
Phone number (if provided)
Content of your message

The data is processed to handle your request and, if necessary, to carry out pre-contractual measures.

6. Booking via Wix Bookings

On our website you can book tours and services via Wix Bookings.

In particular, the following data may be processed:

First and Last Name
Address
E-mail address
Telephone number
Booking data
Details of booked services
Notifications related to the booking

The data is processed for the purpose of fulfilling the contractual relationship.

7. Payment processing

PayPal

When paying via PayPal, payment processing is handled by:

PayPal (Europe) S.à rl et Cie, SCA
22–24 Boulevard Royal
L-2449 Luxembourg

The data required for payment will be transmitted to PayPal.

Stripe

When paying via Stripe, payment processing is handled by:

Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Grand Canal Dock
Dublin 2
Ireland

8. Google Maps

On this website we use Google Maps to display maps and to describe meeting points and starting points of our tours.

The provider is:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

When using Google Maps, personal data, in particular the user's IP address and location data (if shared by the user), may be transmitted to Google. This data processing may also take place on Google servers in the USA.

Further information on data processing by Google can be found in Google's privacy policy:
https://policies.google.com/privacy

Insofar as personal data is transferred to the USA, this is done on the basis of the appropriate safeguards recognized by the European Commission pursuant to Art. 44 et seq. GDPR.

9. Cookies

Our website uses cookies and similar technologies.

Technically necessary cookies are used to provide the basic functions of the website, the booking system and payment processing.

If additional cookies are used for analysis, convenience or marketing purposes, this will only be done with your explicit consent.

You can withdraw your consent at any time.

10. Storage duration

Personal data will only be stored for as long as is necessary for the respective purposes or as required by law.

Booking and billing data may be stored for longer periods due to tax and commercial law regulations.

11. Recipients of personal data

Your personal data may be shared with the following recipients:

Wix.com Ltd. (Hosting and booking system)
PayPal (payment processing)
Stripe (payment processing)
Tax advisors and accounting service providers
Authorities, insofar as a legal obligation exists

Data will only be shared to the extent necessary.

12. Your rights

You have the right:

To obtain information about your stored data,
to request the correction of inaccurate data,
to request the deletion of your data,
to request restriction of processing,
to object to the processing
To demand data portability,
You may revoke your consent at any time.

Furthermore, you have the right to lodge a complaint with a competent data protection supervisory authority.

13. Data security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or unauthorized disclosure.

14. Changes to this Privacy Policy

We reserve the right to amend this privacy policy if this becomes necessary due to legal changes or changes to our services.

The most current version is available on our website.